WHAT IS A GRIEVANCE?
A grievance is an action where an individual alleges that his or her rights have been
violated without rational basis or done in bad faith.
WHAT IS CAPRICIOUS GRADING?
Not resulting from a reasonable and announced grading policy and procedure.
WHAT IS ARBITRARY GRADING?
Without a sound academic basis or else based primarily upon personal preference or
WHAT IS DISCRIMINATORY GRADING?
Differential treatment based upon race, religion, color, age, gender, sexual orientation,
disability or national origin.
STEPS TO FILE A GRIEVANCE:
1. The student must attempt as soon as it's reasonably feasible after receipt of the
grade in question, or the occurrence of the "other" academic dispute, communicate
with the instructor(s) or if the student fail in their attempts to communicate with
the instructor(s), after reasonable effort, the student will then proceed to step
2. A student whose academic dispute has not been resolved satisfactorily utilizing
the directives in step 1 (stated above), should officially submit his/her grievance
in writing to the chairperson of the department in which the course is offered (NOTE:
Please see Appendix A - College of Education Student Application for Academic Grievance).
3. The College of Education Grievance Committee will review each appeal, speak with
both the student and faculty member and /or conduct a hearing if appropriate and necessary
in an effort to resolve the academic grievance dispute.
4. The Dean of the College of Education will review the Grievance Committee findings
and recommendations in each appeal in a timely matter. As soon as is reasonably feasible
thereafter, he/she will notify the parties to the appeal in writing of his/her decision
and also will provide each of the parties a copy of the Grievance Committee's findings
5. In the case of College of Education student has a credible academic dispute arising
out of a course offered outside of the College of Education, he/she should contact
the appropriate College or School to determine the correct procedure(s) for addressing
Student Form for Academic Grievance PDF
STEPS TO FILE NON-ACADEMIC STUDENT COMPLAINT AND GRIEVANCE:
Student grievances related to non-academic issues and issues not listed in Section
III may be addressed by the procedures as set forth below.
INFORMAL Non-Academic Grievance or Complaint
An informal non-academic grievance or complaint is non-written claim by a student
alleging improper, unfair, or arbitrary treatment by an administrator, faculty member,
and/or staff member or an attempt to seek guidance on how to find the appropriate
office or person to assist in informally resolving a complaint with an administrator,
faculty member, and/or staff.
Although a student may contact the University Ombudsman at any time, it is recommended
that the student first attempt to address their complaint by discussing it with the
person most directly involved with their complaint.
FORMAL Non-Academic Grievance or Complaint
A formal non-academic grievance or complaint is a written claim raised by a student
alleging improper, unfair, or arbitrary action by an administrator, faculty member,
and/or staff member involving the application of a Florida A&M University (or Florida
Board of Governors) regulations, policy or procedure (NOTE: Please see Appendix B
- College of Education Non-Academic Grievance Process.
Non-Academic Complaint Form
View full version of the College of Education Academic Grievance and Student Complaint Procedures